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Our Services

Technology Remote Operating Centre (TROC)

The increased implementation of autonomous and digital solutions in mining environments requires an increased focus on operational technology to bring it to the levels of availability, reliability and focused maintenance practices that are required. Automation of a business process requires multi-tiered integrated applications and components. However, operational technology is not typically considered or included in asset management activities, which results in the introduction of instability in the system.

Imvelo’s Technology Remote Operating Centre seamlessly and remotely monitors, diagnoses, and manages operational technology assets to bolster productivity and safety across mine sites while reducing technology downtime through continuous improvement.

Technology Remote Support Capability is Key to Digitisation

Case Study

Iron Ore Mine TROC Implementation 

The Problem

Following a fully autonomous site go live, a wireless network outage occurred within hours of operation, resulting in recurrent P1 and P2 OT wireless network issues besieging the system over an 18 month period, totalling over 10hrs downtime.

 

The Outcome

A 26% increase in production achieved through TROC Support Team with automation capability being critical to the successful delivery of AHS.